Terms of Service
Effective Date: March 24, 2026
Last Updated: March 24, 2026
Welcome to Pawvera. These Terms of Service (“Terms”) govern your use of the website pawvera.store (the “Site”) and any purchases made through the Site. By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, please do not use our Site.
1. General
Pawvera operates an online retail store selling pet supplies and accessories. These Terms apply to all visitors, users, and customers of the Site. We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Site after any changes constitutes acceptance of the revised Terms.
2. Eligibility
By using our Site and placing an order, you represent that you are at least 18 years of age (or the legal age of majority in your jurisdiction) and have the legal capacity to enter into a binding agreement.
3. Products & Pricing
We make every effort to ensure that product descriptions, images, and pricing on our Site are accurate. However, we do not warrant that product descriptions, images, pricing, or other content on the Site is error-free, complete, or current.
All prices are listed in AUD (unless otherwise stated) and are subject to change without notice. We reserve the right to correct any pricing errors and to cancel orders placed at incorrect prices.
4. Orders & Payment
When you place an order through our Site, you are making an offer to purchase the selected products. We reserve the right to accept or decline any order for any reason, including product availability, pricing errors, or suspected fraud.
Payment is processed securely at the time of purchase through our third-party payment providers (e.g., Shopify Payments, PayPal). We do not store your credit card or payment details on our servers.
5. Shipping & Delivery
We offer free worldwide shipping on all orders. Estimated delivery times are provided on our Shipping Policy page and on individual product pages. These estimates are not guaranteed and may vary due to carrier delays, customs processing, or other factors beyond our control.
Risk of loss and title for items purchased from Pawvera pass to you upon delivery of the items to the carrier.
6. Returns & Refunds
Our return and refund policy is outlined on our Refund Policy page. By making a purchase, you agree to the terms set out in that policy. In summary, we offer a 30-day return policy from the date you receive your order, subject to the conditions described on that page.
7. Intellectual Property
All content on this Site — including text, images, graphics, logos, product names, and design elements — is the property of Pawvera or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on this Site without our express written permission.
8. User Conduct
By using our Site, you agree not to:
• Use the Site for any unlawful purpose or in violation of any applicable laws
• Attempt to interfere with or disrupt the operation of the Site
• Use automated systems (bots, scrapers, etc.) to access or collect data from the Site
• Impersonate any person or entity or misrepresent your affiliation with any person or entity
• Submit false, misleading, or fraudulent orders or information
9. Limitation of Liability
To the fullest extent permitted by law, Pawvera and its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Site or any products purchased through the Site.
Our total liability to you for any claim arising from your use of the Site or purchase of products shall not exceed the total amount paid by you for the specific product(s) giving rise to the claim.
10. Indemnification
You agree to indemnify, defend, and hold harmless Pawvera, its owners, employees, and affiliates from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Site, violation of these Terms, or infringement of any third-party rights.
11. Disclaimer of Warranties
The Site and all products are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Australia, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts of Victoria, Australia.
13. Severability
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.
14. Contact Us
If you have any questions about these Terms of Service, please contact us at:
Pawvera
Email: pawverasupport@gmail.com
Website: pawdazzle.store